U.S. Orders:
International Orders:
Please note that shipping times may vary depending on the destination and other factors beyond our control. Customs duties, taxes, and any additional fees associated with international shipments are the responsibility of the customer.
U.S. Orders:
International Orders:
The Pilot Silvern Tsumugi fountain pen brings together the quiet luster of sterling silver with the precision of a Japanese 18k gold nib. Built around a finely engraved weave motif inspired by tsumugi silk, it offers the tactile presence of solid silver in a form that feels composed and purposeful in hand. It’s a refined daily companion with a distinctly Japanese sensibility—understated, beautifully made, and ready for years of writing.
Crafted in solid sterling silver, the barrel and cap feature a crisp, engine-turned pattern that echoes the texture of handwoven silk. The geometry catches light without glare, giving the pen a soft, architectural sheen while adding gentle grip. Subtle branding and polished metal appointments keep the silhouette clean and timeless. As with all sterling pieces, a graceful patina may develop over time, lending character that can be left to deepen or easily refreshed with careful polishing.
Pilot’s in-house 18k gold nib is known for its reliable smoothness and controlled flow. Offered in fine, medium, and broad, it delivers the responsive feel enthusiasts expect—precise in the finer grades and satisfyingly fluid in the broader options. Typical of Japanese sizing, each grade writes a touch finer than many Western equivalents. The cartridge/converter system makes day-to-day use straightforward, whether you prefer the convenience of cartridges or the versatility of bottled ink.
Since 1918, Pilot has honed every stage of nib and pen manufacturing in Japan. The Silvern collection reflects that depth of expertise, pairing traditional metalwork with the company’s hallmark nib performance. The result is a sterling silver fountain pen that feels thoughtfully balanced, beautifully finished, and quietly luxurious.
Order Processing Time: Most orders are processed and shipped within 1 business day of receiving the order.
Special Request Items and Custom-Made Products: Certain items, such as special request items or custom-made products, may require additional shipping time. In such cases, please allow up extra time for these items to be shipped.
Pre-Orders: Any items available for pre-order will have the estimated delivery date listed in the product description.
Product Descriptions: We highly recommend reading the product descriptions carefully before making a purchase, especially for items with extended shipping times. Any information regarding extended shipping times or special requirements will be mentioned in the product description.
Drop Shipping: In the event of errors in our on-hand inventory or to expedite delivery, some items may be drop shipped directly from our US distributors. This means that these items will be shipped directly from the distributor's warehouse to your designated shipping address.
U.S. Orders:
Free Shipping: We offer free shipping for all U.S. orders over $20, including Alaska and Hawaii.
Standard Shipping Fee: For U.S. orders below $20, a flat shipping fee of $5.99 will be applied.
International Orders:
Shipping Rates: International shipping rates are calculated based on the weight of the package and the destination country.
Exclusions: Currently, we do not offer shipping to Russia and South Africa.
Please note that shipping times may vary depending on the destination and other factors beyond our control. Customs duties, taxes, and any additional fees associated with international shipments are the responsibility of the customer.
Refunds: A full refund will be issued for returned items.
Condition of Return: To be eligible for a refund, the item must be returned in its original condition, including all original boxes and packaging.
Restocking Fee: For used items or items missing their original packaging, a 20% restocking fee will be applied.
Refund Method: Refunds will be processed using the original form of payment.
Return Shipping: Customers are responsible for the shipping costs associated with the return, unless the return is due to a product defect or an error on our part.
Return Process: To initiate a return, please contact our customer service team with your order details and the reason for return. Once the return is approved, you will receive further instructions on how to proceed.
Refund Processing Time: Please allow up to 7 business days for the refund to be processed after we receive the returned item.
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